Frequently Asked Questions

FAQs

  • Top Ten Reasons:
    1. Earn money from the tucked-away “stuff” collecting dust around your home.

    2. Feel like you’re at an Antiques Roadshow!

    3. Have a value consultant, collectibles expert, auction house, art dealer, and trusted advisor all rolled into one through the connections The Keys Guild brings to you.

    4. Save time! I can track down price comps, experts, and collectors who will help ensure the best value possible for your treasures.

    5. Feel confident that you aren’t letting something valuable slip through your fingers.

    6. Peace of mind that you’re working with someone who has your best interests in mind.

    7. No more embarrassing phone calls to jewelry stores, coin collectors, or specialty shops.

    8. Work with a cutting-edge association! A connection between individuals and collectible professionals like this has never been done before.

    9. Earn more from your items than you could on your own.

    10. Feel the relief that comes with letting go, but also the knowledge that your items are appreciated.

  • As a collectibles advisor with The Keys Guild, I have direct access to selling to a national refinery, taking out the local middleman and putting more profit in your pocket. When you sell locally, they will pay less because they need to make a profit when selling your silver or gold to the national refinery. The first time I sold a set of sterling to the national refinery, I checked with a trusted local source to find out how much they would have paid for the lot; they confirmed that the client would have received less than half of what they received from selling through Spirit & Space. Not to mention, who else will review your items privately, honestly evaluating values and making a transaction in the privacy of your home?

  • Collectibles advising is paid separately from organizing services. There is an hourly charge for researching and preparing valuables for sale, such as evaluating silver and jewelry or packaging items to be sent to auction. In most cases payment for such work is not paid up front but is deducted from the sale of the items.

    As a Keys Guild member, I receive top commission rates at national outlets such as refineries and Everything But The House (EBTH), an auction house with a global audience. Clients typically receive 75% of sales for collectibles. The exception is for sales to local dealers, which involves selecting items for specific dealers and taking the time to deliver in central Indiana, or managing postings on social media and meeting buyers. In most cases, local sales involve a 50% commission unless otherwise agreed with the client.

  • We will begin by working together to assess the value of your items. Then I can offer you a few options depending on the item. In many cases I work as a liaison between you and a buyer through The Keys Guild’s nationwide network. If the items are something I work with myself, I will buy them directly from you or take things on consignment. Some items can be sold directly to local dealers; I have a broad network of dealers for items such as silver, books, tools, antiques, vintage items, tools and more. Other items (such as furniture) might warrant sale on social media, which I manage for you; besides handling all the online messaging, I also meet the buyer either at your home (for larger items) or at a local pickup spot. And in the case that the item doesn’t have resale value, I’ll work with you to place a donation to the appropriate local nonprofit. (Check out this list of nonprofits that rely on pre-owned items to support their missions.)

  • Most people are surprised by the treasures we help them discover in their homes. The most valuable items are often not what you’d expect, and the items you think might be lucrative often aren’t. By working with a member of The Keys Guild, you’ll have access to experts who can determine what is valuable and what is not so you can feel confident you’re making fully informed decisions. In our many years of collective experience, we’ve found that most everyday homes have hidden treasures inside — that includes yours! One client received over $750 for what she thought was only “costume jewelry; another received over $4300 for silver that had been sitting in a box for years!

  • Honestly, we can be as hands-on as you need us to be. Our goal is to listen carefully to what you need, and to do all we can to help you accomplish your goals. It’s likely that we’ll work side-by-side at times, but there may be times when it makes sense to work independently to get more done. As the project proceeds and we get to know how each of us works, things will move faster. Then again, if you want to punt the project to Spirit & Space, wither your guidance we can take the ball and run with it!

  • Spirit & Space and our team of associates are based in Indianapolis. However, I (Stephanie, Founder and Lead Organizer) work with clients across the country (for example, CA, CO, NH, DE, PA and NY). Our initial consultation can be done remotely via FaceTime or Zoom. I often do several virtual sessions with long distance clients to help them prepare for our time together. I’ll travel to your home for intensive, focused work on your project for a set number of days; we can get a lot done if you are ready to go and have a clear sense of your priorities. My vision is to come alongside you and help you get exponentially more done, contributing to energy that will motivate you when I'm gone. The cost of my travel and accommodations will be more than made up by all we can accomplish together!

  • Thirty minutes of local travel is always included in each session; additional local travel time is billed at the regular hourly rate for the project. I’m happy to travel outside the Indianapolis area and include travel costs in the project.

  • Yes! Virtual organizing is a great way to kickstart an organizing project, or to get guidance if you can’t have an organizer in your home (for whatever reason). Just like an in-person session, a virtual session provides 1:1 assistance via technology such as Zoom or FaceTime; the client shows me their space and we discuss their goals for decluttering, organizing, and restoring order.

    With virtual organizing, clients get the same coaching, guidance, and support of a side-by-side session. The main difference is that I cannot help move items in the space. Virtual organizing works well when the client is motivated to do the physical work, but they need direction and expertise. Often I do research on donation outlets for unwanted items. Just as with in-person sessions, virtual sessions provide an important layer of accountability. My mission is to help the client reach their goals faster, so that they can reclaim and find more joy in their space.

    Here’s testimony from my first virtual client: “Stephanie helped me shift from feeling overwhelmed and daunted to being excited and making tangible progress in improving my delight in my home. Stephanie’s questions, expertise and steady companioning have enabled me to identify resources, make significant progress, and enjoy visible results rather than remaining stuck and discouraged.” Interested in exploring this option? Let’s talk.

  • Absolutely. Starting an organizing project can be daunting, and we both want to be sure we can work together. First, schedule an initial call from the link below; we’ll talk through your goals and discuss the overall project. If you want to test things out before committing to a larger project, schedule one session to focus on a small project first; a half-day session is normally three hours. And remember — we’re committed to top level service with no judgment and complete confidentiality. We want to assist you in accomplishing your organizational goals and creating a space you feel good about.

  • I consider the origin for Spirit & Space to be in July 2011, when we were preparing to put our house on the market before moving from New Hampshire to Indiana. A friend at church asked me how it was going; I said I wished I had a garden fairy who could help me get the yard ready with a few more plants and weeding. Bruce said he would be happy to help! He worked alongside me for about three hours, and at one point sent me off to the store to get a few more annuals with his guidance while he kept weeding. Together we got exponentially more done than I could have ever done on my own. His companionship, fresh perspective, assistance, and support was a huge boost to my spirit and enabled me to do that much more; my productivity continued inside the house when we were done with the garden (which looked so much better).

    I want our team to be that for others – the catalyst to help them help themselves, the fresh eyes and wise (objective) counsel to help them make decisions, the extra hands to ease the burden, the guide to bolster their spirit so they can tackle the job at hand.